FAQ

OUR HAIR

DO YOU SELL HUMAN HAIR OR SYNTHETIC HAIR?
WHAT IS 100% CUTICLE ON REMY HUMAN HAIR?

EXTENSIONS METHODS

WHAT HAIR EXTENSION APPLICATION METHODS DOES WICKED ROOTS HAIR EXTENSIONS® CARRY?
WHAT ARE THE DIFFERENCES BETWEEN THE TYPES OF HAIR EXTENSIONS THAT WICKED ROOTS™ OFFERS?
HOW DO I KNOW WHICH TYPE OF EXTENSIONS I NEED?
HOW DO YOU APPLY TAPE-IN EXTENSIONS?
HOW MANY PACKS OF TAPE IT™ DO I NEED FOR A FULL HEAD OF HAIR?
WHAT ARE PETITE TAPE IN EXTENSIONS?
WHAT IS SINGLE SIDED TAPE?
WHAT IS THE BENEFIT OF YOUR CLIP-IN EXTENSIONS?
HOW DO YOU APPLY THE CLIP-IT EXTENSIONS?
WHAT IS THE BENEFIT OF YOUR BAND-IN EXTENSIONS?
HOW DO YOU APPLY THE BAND-IT EXTENSIONS?
HOW SHOULD I GO ABOUT CHOOSING THE RIGHT COLOR HAIR EXTENSIONS?
WILL WICKED ROOTS HAIR EXTENSIONS® DAMAGE MY HAIR?
DO I NEED TO BLEND THE WICKED ROOTS HAIR EXTENSIONS®?

MAINTENANCE

WHEN SHOULD I WASH MY WICKED ROOTS HAIR EXTENSIONS®?
HOW DO I WASH MY WICKED ROOTS HAIR EXTENSIONS®?
HOW CAN I PREVENT MY EXTENSIONS FROM GETTING DRY AND TANGLED?
CAN I PERM MY WICKED ROOTS HAIR EXTENSIONS®?
RETURN POLICY
HOW LONG WILL MY WICKED ROOTS HAIR EXTENSIONS® LAST?
CAN I COLOR MY WICKED ROOTS HAIR EXTENSIONS®?
CAN I SLEEP IN MY WICKED ROOTS HAIR EXTENSIONS®?
CAN I SWIM IN MY WICKED ROOTS HAIR EXTENSIONS®?
CAN I ADD HEAT TO WICKED ROOTS HAIR EXTENSIONS®?
CAN I CURL OR STRAIGHTEN WICKED ROOTS HAIR EXTENSIONS®?

MISCELLANEOUS

WHAT IF MY WICKED ROOTS HAIR EXTENSIONS® ARE OUT-OF-STOCK?
WHERE CAN I BUY WICKED ROOTS HAIR EXTENSIONS®?
WHERE CAN I GET WICKED ROOTS HAIR EXTENSIONS® APPLIED?
DOES WICKED ROOTS™ WORK WITH STYLISTS AND SALONS?

SHIPPING / LOGISTICS / RETURNS

DO YOU SHIP TO PO BOXES?
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
WHAT IF MY ORDER IS DELAYED OR LOST?
HOW CAN I INITIATE A RETURN?
HOW DO I SUBMIT MY RETURN ONCE I RECEIVE THE PREPAID LABEL?
INTERNATIONAL SHIPPING
TRACKING MY ORDER
SHIPPING ISSUES